Privacy Policy – Darb App

At Darb, we place the highest importance on the privacy of our users and are committed to protecting all personal data collected through our application. This policy explains how your information is collected, used, and stored.

Information We Collect

We collect the following types of information for operational purposes:

• Location data to identify the driver’s position and display the optimal route.
• Customer data such as name, phone number, address, and delivery location photos.
• Device data such as device type and OS version for technical and performance improvement purposes.
• Usage data such as trip counts, delivery points, and timing performance.

How We Use Your Data

We use your data to:

• Improve delivery efficiency and optimize route planning.
• Maintain delivery records and document interactions with customers.
• Enhance user experience and develop new features.
• Analyze performance to ensure accuracy and service quality.

Data Sharing

We commit not to sell or share user data with any third party except in the following cases:

• Service partners such as mapping services (Google Maps) or payment gateways, as required for app operation.
• Legal compliance if requested under a judicial or legal order.

Data Protection

We use the latest encryption methods and secure storage solutions (such as Firebase and Secure Storage) to protect your data from unauthorized access, modification, or loss.

Your Rights

You have the right to:

• Request a copy of your personal data.
• Edit or delete your data from our system.
• Disable location data usage at any time from the app settings (this may affect app functionality).

Data Retention

We retain user data as long as the account remains active or as required for the purpose for which it was collected. Users may request data deletion by contacting us.

Contact Us

For any inquiries related to this policy or your data rights, please contact us at:
info@darbarise.com

Last Updated: 13-06-2025